Leadership and Self-Deception: getting out of the box
(The Arbinger Institute,
Berrett-Koehler Publishers, Inc., 2002)

Powerful insights on how blind spots can lead to failure and self-awareness to
success – easy read (story/parable form); highly recommended!
The Bad Attitude Survival Guide: Conquer
Negativity, Improve Performance, Enhance Productivity
(Harry E. Chambers, Addison-Wesley, 1998)

Well-organized information on the root causes of workplace challenges and what to do about them.
The Art of Talking so that People
Will Listen: Getting Through to Family, Friends & Business Associates
(Paul W. Swets, Simon & Schuster,
1992)

Good primer on understanding the complexities of good communication
for greater influencing ability. Well presented, insightful!
How to Say It at Work: Putting Yourself Across
with Power Words, Phrases,
Body Language, and
Communication Secrets
(Jack Griffin, Prentice Hall,
1998)

Scripts for every situation, along with tips and cautions; good step-by-step
guide to better results.
Simple Steps to Impossible Dreams:
The 15 Power Secrets
of the World’s Most Successful People
(Steven
K. Scott, Simon & Schuster,
1999)

From the 6 “chains” that keep us from achieving our dreams to the power
beliefs and actions that fuel success, the author shares valuable insights
that go beyond conventional wisdom on the topic of personal achievement.
Why Smart Executives Fail (And What You Can Learn
From Their Mistakes)
(Sydney Finkelstein, Penguin Group, 2004)

Drawing on case studies of good companies and good executives who made
fatal errors in judgment, this is a good “reality check” for all smart
executives.
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Principle-Centered Leadership
(Stephen R. Covey, Simon & Schuster,
Inc. 1992)

A timeless classic, and a great reminder that great leadership isn’t
just about what we do, it’s about “who we are” and what we represent
in the world.
Crucial Confrontations: Tools for talking about broken promises, violated expectations, and bad behavior
(Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler, McGraw-Hill, 2005)

The best resource you’ll find for dealing with difficult issues. Great tools and strategies for developing this crucial communication skill.
The Power of Indirect Influence
(Judith Tingley, PhD., AMACOM, 2000)

Well written book on rapport skills, with lots of case studies. Excellent!
A Whole New Mind: Why Right-Brainers Will Rule the Future
(Daniel H. Pink, Penguin Group, 2005)

Thought-provoking research-based commentary on the six human abilities that are
essential for professional success and personal fulfillment, and how to master
them.
The Office Survival Guide: Surefire Techniques for Dealing
with Challenging People and Situations
(Marilyn Puder-York,
Ph.D., with Andrea Thompson, McGraw-Hill, 2006)

Good strategies for tough situations, with straightforward advice and a menu-type
format that’s easy to use.
The Stress Management Handbook:
Strategies for Health
and
Inner Peace
(Lori A. Leyden-Rubenstein, PhD., Keats Publishing,
Inc., 1998)

50 practical strategies for emotional and physical healing – a useful guide in
these stressful times.
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